Shipping Zones - We currently ship across Canada and the Continental United States (Not Including Minor Outlining Islands).
Delivery Timing - Please allow 14 to 21 days for your items to arrive. Your items may arrive sooner than the estimated delivery date. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
We offer 1-Year Limited Ladder Warranty and Returns Process. You can read more here.
RESTOCKING FEE - Product returned with damaged or ripped packaging that prevents the item to be sold in new condition will be subject to a 15% restocking fee.
Have questions about our Telescopic ladders? We are here to help.