Telesteps Limited Warranty

TELESTEPS warrants this product to be free from defects in materials or workmanship for a period of one (1) year from original date of purchase. This warranty does not apply to any damage resulting from abuse, normal wear and tear, unauthorized alteration, shipping, or failure to use the product in accordance with instructions.

In the event of any defect, this product will be repaired or replaced, at TELESTEPS option without charge. The obligation to repair or replace this product, at TELESTEPS option, shall be TELESTEPS only obligation with respect to defects in this product. This product must be returned, PREPAID, together with sales slip or other proof of purchase date.

FOR RETURN AUTHORIZATION AND SHIPPING INFORMATION, contact info@telestepsladders.com PRIOR AUTHORIZATION FROM TELESTEPS IS REQUIRED FOR RETURN.

TELESTEPS WILL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES ARISING OUT OF THE USE OF THE PRODUCT, ANY DEFECT IN THE PRODUCT OR OTHERWISE except to the extent that this limitation is precluded by applicable law.

THIS LIMITED WARRANTY, WHICH STATES THE FULL OBLIGATION OF TELESTEPS, GIVES YOU CERTAIN LEGAL RIGHT. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. TELESTEPS SPECIFICALLY EXCLUDES ALL IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF FITNESS FOR PURPOSE AND MERCHANTABILITY.

Note: Claims must be submitted to Telesteps directly by the Customer or on behalf of the Customer as they occur. Pooling of Warranty claims for future submissions is disallowed. Please feel free to contact us if you have any questions or need more clarification.

Telesteps Customer Service
Telesteps Ladders Inc.
info@telestepsladders.com
telestepsladders.com